Return Policy for Sneakeristics.in:
At Sneakeristics.in, we strive to ensure your complete satisfaction with every purchase. To maintain the highest standards of quality and hygiene, we regret to inform you that once your order is dispatched, we cannot accept returns or exchanges, except in cases where the product delivered is defective or damaged.
Defective or Damaged Items:
If you receive a defective or damaged product, please contact our customer service team within 48 hours of receiving your order. We will initiate a return or exchange process based on the condition and availability of the product.
Conditions for Returns:
- Returns are only accepted for defective or damaged items.
- Products must be unused, unworn, and in their original packaging with all tags intact.
- The request for return must be made within 48 hours of receiving the order.
- To verify the damage, Sneakeristics.in requires an unboxing video with clear visibility of the damage.
How to Initiate a Return:
To initiate a return or exchange due to a defective or damaged item, please contact our customer service team at +91 9638044471. Our team will guide you through the return process and provide assistance as needed.
Return Process:
Once the returned product is received at our end, our quality assurance team will verify the product’s condition. The refund amount will be initiated within 7 working days of the verification process, provided all return conditions are met.
Return Shipping Requirements:
- The return shipping must be arranged and borne by the customer.
- The product must be shipped back in its original packaging and with proper protection to ensure it arrives intact.
- To confirm the condition upon receipt, Sneakeristics.in may conduct a live video call or video recording of the unboxing process.
Note: Sneakeristics.in reserves the right to accept or reject any returns that do not meet the above criteria or if misuse of the return policy is suspected.
Thank you for shopping at Sneakeristics.in. We value your trust and strive to provide you with a seamless shopping experience.
